You asked for a way for your team to see all the tenant chats, not just the ones they are on. Now you can decide which teammates can read all company chats, for your whole portfolio or property by property.
Why you'll love it
- No more blind spots:If they have access, teammates can followALLconversations on the properties they help manage, including chats sent to the rest of the team.
- You stay in control:Company Chats has its own setting in Your Team's Access area, so you can grant it without opening up anything else.
- Clear boundaries:Teammates can read along, but they can only reply in conversations they're already part of.
How to give a teammate chat access
- Go to Your Team and open the teammate.
- Edit their permission, and set Company Chats to View for all properties or just the ones you choose.
- Save.
Note: To hide company-wide chats again, just put the Company Chats setting back to No access.
Good to know
- Teammates with full portfolio access can now view chats they're not a part of by default. You will need to turnoffCompany Chats access to keep their access to just chats they are already on.
