Changelog
Follow up on the latest improvements and updates.
RSS
If your lease requires renter's insurance, keeping tenants compliant used to mean chasing them for proof. Now you can mark renter's insurance as required in RentRedi, and your tenants will be prompted to take care of it - without a reminder from you!
What's new
- When you add a tenant, you can mark renter's insurance as required.
- The Tenants table shows which tenants have it required, and the tenant card lets you request proof of insurance or mark them insured manually.
- Once a tenant uploads a policy, it's logged on their record for you to review and mark as insured.
What tenants see
- A new onboarding experience in the web app (tenant.rentredi.com) helps tenants set up payments, boost their credit, and get renter's insurance.
- If insurance is required, it's labeled Required and stays on their list until it's handled. If not, it shows as Recommended and they can dismiss it.
- Tenants can purchase a policy through our integrated workflow built on Sure, or upload a policy they already have.
This is live now. Head to your Tenants tab and try it on your next new tenant.
You can now archive a charge so it stops counting toward what a tenant owes, without deleting it from your records.
What is new
This is built for cases like an evicted tenant whose back rent you'll never collect. Instead of faking a payment to clear your Rent dashboard (and throwing off your reports in the process), you can just archive the charge. It stays visible on Unit and Tenant Charges tab for your records, with a clear "Archived" badge, but it's excluded from:
- Balance Due on your Properties and Tenants tables
- The Rents & Charges page and its totals
- AutoPay, late fees, and rent reminders
- The list of charges due that your tenants see
Changed your mind? Archiving is fully reversible. Hit "Restore" and the charge counts again like normal.
Where to find it
- Edit Charge screen: use Archive/Restore, next to Delete
- Rents & Charges table: the three-dot "Action" menu on each row
Listing a unit used to mean one long form with every field mixed together, whether it applied to your property or not. List Your Unit fixes that.
What's new
- A modular, 6 step flow: Basics, Photos & Description, Rent/Costs & Fees, Rental Policies, Amenities, Review & List.
- A step progress rail shows exactly where you are, with a checkmark on anything you've completed.
- Click Save Changes on any step. You don't have to finish the whole flow in one sitting.
- Optional sections (Listing Title, Unit Details, Building Info, School District) stay tucked away until you add them, and prefill automatically from your property and unit data where we have it.
Smart tools built in
- Generate with AI: one click gives you a full listing description to edit and make your own.
- The Rent, Costs & Fees step keeps every fee categorized (Utilities, Parking, Pets, HOA, and more) with clear Included, Optional, Required, or Conditional labels, plus a reminder that fee transparency laws require mandatory fees to be disclosed up front.
- Amenities are grouped into collapsible categories and searchable, so a long checklist is easy to scan instead of easy to lose.
- Review & List shows an exact preview of what renters will see before you publish, badges and all.
Easier to start, from anywhere
- Start a new listing straight from the Create New menu.
- Search "listing" from anywhere in RentRedi to jump right into the flow.
- Add Listing on the Listings dashboard now drops you straight into List Your Unit, no property page detour.
This is live for every landlord now. Head to Leasing → Listings → Add Listing (or Create New → New Listing) to try it on your next unit.
Let us know what you think!
Managing a unit turn or renovation used to mean juggling a handful of separate maintenance requests and tasks, with no way to see the whole job or what it's actually costing you. Maintenance Projects fixes that.
What's new
- A new Projects tab under Maintenance, with a summary list of every project (status, property, assignee).
- Create a project with a title, status, assignee, property, description, start date, and target completion date.
- Group any existing tasks and maintenance requests under it, and ungroup them later if plans change.
One view for the whole job
- Open a project to see everything at a glance: overall progress rolled up from every linked task and request, plus total cost summed from the linked maintenance requests.
- Attach photos and videos right on the project.
- Nothing moves into a new system, tasks and maintenance requests stay exactly where they already live, a project is just a layer that groups them.
It's currently in beta and rolling out gradually. If you have access, head to Maintenance → Projects and try it on your next turn or renovation.
Let us know what you think!
We've added Your Team, one place to manage everyone who touches your properties, teammates and vendors alike, plus maintenance requests that assign themselves.
One roster for everyone
- Settings → Your Team is now a single roster for teammates who log in and vendors who mostly don't.
- Every record shows status at a glance: Active, Invited, or No Access.
- Search finds anyone fast, and each vendor record can hold their trade, insurance dates, and W-9 status, so it's on file instead of buried in email.
Maintenance that routes itself
- Assign a "maintenance contact" to a property, and every new maintenance request for that property goes straight to them automatically.
- No more manually assigning requests as they come in, the right person is already on it.
Vendors start with no access to RentRedi by default, since most contractors and outside help just need to be reachable, not logged in. But if a vendor does need it, you can grant them full RentRedi access the same way you would for any teammate, it's your call.
Everyone who touches your properties is now in one place with exactly the access they need. This is live for everyone now, head to Settings → Your Team and add the people you're already working with.
Let us know what you think!
We just shipped three new pages to give you robust visibility into your cash flow, from the moment a charge is due till it lands in your bank account.
- Rents & Charges:See every charge, any month or all-time, with payments matched right to it. Expand any row to see who paid what. Filter by paid, due, or late, and track your collection progress at a glance.
- Payments & Returns:A clean, chronological feed of every payment your tenants have made. Want to know who's paid you this month? It's all there, including any bounced payments and returns.
- Deposits:Expand any deposit to see every payment rolled into it, plus any returned amounts or fees if a check bounces.
Check them out under the Payments section in the side navigation bar today!
We’ve made it easy to control exactly which notifications you get from RentRedi — and how each one reaches you.
What’s new
- A single Notification Settings page under Settings, with every notification grouped by what it’s about: Account & Security, Payments & Payouts, Rent & Charges, Maintenance, and more.
- For each notification, choose how it reaches you: email, push, or off completely.
- When you turn something off, it actually stops — and it still appears in your notification bell, so you never lose the record.
How it works
- Go to Settings → Notification Settings.
- Find the notification you want to adjust within its category.
- Set it to email, push, or off. Your changes save right away.
Your important Account & Security notifications stay on by default to keep your account protected.
We hope this makes it easier to cut the clutter and hear from RentRedi only when it matters. Let us know what you think using this feedback survey!
You can now update an existing lease without deleting it and starting over!
What's new
- Edit Lease:Change dates, rent, or tenants on the unit Overview. Paid charges stay put; unpaid future charges update to match.
- Convert to Month-to-Month:Switch a fixed-term lease to month-to-month from the lease menu, with a clear start date and charge preview.
- Leases tab:See current, upcoming, and previous leases for a unit in one place.
Where to find it
- Open any unit under Properties.
- Use Edit Lease on the Overview card, or open the new Leases tab.
Note: To remove a lease, open the ••• menu next to Edit Lease and choose Delete Lease.
new
improved
fixed
AI Maintenance Helper: Faster, Clearer Maintenance Requests
We’ve added an AI helper that makes maintenance requests easier to submit and easier to act on - for you and your tenants.
Smarter request intake for tenants
- When a tenant describes an issue in their own words, the AI helper asks one quick follow-up question to capture the details that matter.
- It then suggests a category and priority and tidies up the description into a clear summary - no more vague, one-line requests.
- Tenants can edit any of it, add a photo, or keep their original wording before submitting. They’re always in control.
AI suggestions on your side
- Requests arrive already categorized, prioritized, and summarized, so there’s less guesswork and less back-and-forth.
- On the request’s Chat tab, you’ll see private AI suggestions - a read on the likely cause, recommended next steps, and a ready-to-send draft reply for your tenant.
- Nothing is ever sent to your tenant automatically. You review, edit, and hit send - you’re always in control.
- For example, a “water under the sink” request comes back with a likely cause (a loose connection), suggested next steps (check the source, tighten if safe, send a plumber if it persists), and a draft reply ready to send.
We started with maintenance intake because it’s the front door: clearer requests coming in mean faster resolutions and less time spent decoding what’s actually wrong. This is just the beginning of what we’re building here.
It’s currently in beta. We’d love your feedback - let us know what you think using this feedback survey!
We've made it easier to find, store, and organize the documents you rely on to run your rental business.
Documents tab under Properties & Units
- A new Documents tabshows every document you've uploaded to RentRedi in one searchable list.
- Searchby title, property, or unit to quickly find what you're looking for.
- Upload documents at a global level- if something applies to your business overall rather than a specific property, you now have a place to store and track it.
Folders for property and tenant documents
- Organize documents into folderson individual properties and tenant profiles.
- Export,rename, andsharedocuments with tenants directly from these views.
We hope this makes it simpler to manage all the documentation that keeps your business running. Let us know what you think using this feedback survey!
Load More
→