Changelog
Follow up on the latest improvements and updates.
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You can now update an existing lease without deleting it and starting over!
What's new
- Edit Lease:Change dates, rent, or tenants on the unit Overview. Paid charges stay put; unpaid future charges update to match.
- Convert to Month-to-Month:Switch a fixed-term lease to month-to-month from the lease menu, with a clear start date and charge preview.
- Leases tab:See current, upcoming, and previous leases for a unit in one place.
Where to find it
- Open any unit under Properties.
- Use Edit Lease on the Overview card, or open the new Leases tab.
Note: To remove a lease, open the ••• menu next to Edit Lease and choose Delete Lease.
new
improved
fixed
AI Maintenance Helper: Faster, Clearer Maintenance Requests
We’ve added an AI helper that makes maintenance requests easier to submit and easier to act on - for you and your tenants.
Smarter request intake for tenants
- When a tenant describes an issue in their own words, the AI helper asks one quick follow-up question to capture the details that matter.
- It then suggests a category and priority and tidies up the description into a clear summary - no more vague, one-line requests.
- Tenants can edit any of it, add a photo, or keep their original wording before submitting. They’re always in control.
AI suggestions on your side
- Requests arrive already categorized, prioritized, and summarized, so there’s less guesswork and less back-and-forth.
- On the request’s Chat tab, you’ll see private AI suggestions - a read on the likely cause, recommended next steps, and a ready-to-send draft reply for your tenant.
- Nothing is ever sent to your tenant automatically. You review, edit, and hit send - you’re always in control.
- For example, a “water under the sink” request comes back with a likely cause (a loose connection), suggested next steps (check the source, tighten if safe, send a plumber if it persists), and a draft reply ready to send.
We started with maintenance intake because it’s the front door: clearer requests coming in mean faster resolutions and less time spent decoding what’s actually wrong. This is just the beginning of what we’re building here.
It’s currently in beta. We’d love your feedback - let us know what you think using this feedback survey!
We've made it easier to find, store, and organize the documents you rely on to run your rental business.
Documents tab under Properties & Units
- A new Documents tabshows every document you've uploaded to RentRedi in one searchable list.
- Searchby title, property, or unit to quickly find what you're looking for.
- Upload documents at a global level- if something applies to your business overall rather than a specific property, you now have a place to store and track it.
Folders for property and tenant documents
- Organize documents into folderson individual properties and tenant profiles.
- Export,rename, andsharedocuments with tenants directly from these views.
We hope this makes it simpler to manage all the documentation that keeps your business running. Let us know what you think using this feedback survey!
We've refreshed the chat experience to make it easier to stay on top of conversations with tenants and teammates.
What's new:
- Unread chat notifications:A count now appears right in your side navigation whenever a new message comes in, so you'll never miss a conversation.
- Side-by-side chat view:Click your unread count to open a new split view: your chat list on the left, full conversation details on the right. Click through chats without losing your place.
- Attach files from the start:You can now attach an image right from the first message, instead of sending it after the chat has started.
- Unit & Tenant displays:Chats now show up in the context of a unit and tenant. On the unit's page and you'll find a new Chats tab showing all conversations tied to current linked tenants at that unit. On the tenant's page itself, a Chat tab there surfaces that same conversation history.
Whether you're looking at chat as a whole, by unit, or by tenant, you now have more ways to find the conversation you're looking for, with the right context.
We hope these updates make it faster and easier to communicate with your tenants. Let us know what you think using this feedback survey!
You can now group your properties into Portfolios: by LLC, state, rental owner, or however makes sense for your business.
What's new:
- A new Portfolios option under the Properties and Units side navigation, where you can create and manage portfolios
- Creating one is simple: name it, select the properties to include, and save
- A new Filter By Portfolio option under your name (top right) lets you filter your entire RentRedi view down to just the properties in a selected portfolio
- Select multiple portfolios at once to see aggregated data across groups
- Click "Show all properties" anytime to clear the filter and return to your standard view
No action is needed if you don't need to set up portfolios, your existing navigation works exactly as before. But, if you manage properties across multiple entities or owners, Portfolios gives you an easy way to organize and filter your data by the groupings that matter to you.
You can now cover the tenant screening fee yourself instead of passing it on to applicants.
What's new
Previously, applicants paid the screening fee when submitting a rental application. Now you can choose to have your RentRedi account charged instead.
How it works
- Using the search bar, go to Auto Tenant Screening.
- In the Screening Rule section, you'll see a new Covered By column.
- When adding or updating a screening rule, choose who covers the fee: Landlord or Applicant.
By default, your existing rules are set to Applicant, matching how your account is currently configured. Toggle a rule to Landlord to have RentRedi charge your account instead.
What changes for applicants
When a rule is set to Landlord, applicants won't be presented with a payment option during the rental application. They'll submit their application, and the screening fee will be charged to your account automatically.
You can now see how your entire portfolio is performing in one place.
We've added a new Performance tab with a
Portfolio Performance
view that gives you a rolled-up snapshot of key metrics across all your properties:- Net Operating Income
- Cash Flow
- Cash on Cash Return
- Estimated Equity
The new
Property Breakdown section
displays these metrics per property with month-over-month comparisons, so you can quickly spot where you're trending up or down.Income pulls from your recorded rent payments and expenses pull from your Accounting section automatically. If you're missing data, use the Portfolio Coverage quick action to fill in mortgage, equity, and cash invested by property.
We've replaced the previous Listings tab shortcut with a dedicated Listings page, giving you a complete, at-a-glance view of every listing across your portfolio without needing to navigate through Properties and Units first.
What's new
- Active / inactive filters: quickly filter by active or taken-down listings to confirm what's live and spot anything that needs to be re-listed.
- Listing detail table: see address, unit, status, days listed, date added, date taken down, rent, and Zillow syndication status all in one view.
- Quick actions: edit the listing, view associated applications, view pre-qualifications, or jump to unit details from here.
- Zillow at a glance: if you use Zillow as a paid syndication service, instantly see which units are currently listed there.
You can now add a profile photo directly to any tenant's card.
- From your Tenants list, select the tenant you'd like to add a photo for.
- Click the avatar placeholder in the top left corner of their profile.
- Choose a photo from your device.
And just like that — your tenant's photo is uploaded, and they have a face to go with their lease.
You can now create multiple late fee rules per property to match your lease terms. Stack rules to set up tiered structures like 5% for days 1-5, then 10% for days 6-10. We also added monthly recurring fees alongside daily and weekly options. Find late fee settings in Feature Settings, on a property's Charges tab in the More dropdown, or by typing "late fee" in the search box.
Find more information in this help article: How to Automatically Create a Late Fee Charge
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