When Lessen is handling a maintenance request, you shouldn't have to go looking for updates. Now every message and status change on a Lessen work order shows up right in RentRedi, so you always know where a job stands.
Why you'll love it
  • Everything in one place:
    See Lessen's messages and updates next to the request details.
  • A clear timeline:
    Updates are grouped by day, with attachments included, so it's easy to follow what happened and when.
  • Nothing to set up:
    It appears automatically on any request Lessen is handling.
How to see a request's activity
  1. Go to
    Maintenance
    and open a request that Lessen is handling.
  2. Click the
    Activity
    tab next to Details.
Good to know
  • The Activity tab only appears on Lessen-handled requests.
  • The timeline is read-only for now. To reply, keep using Lessen.
  • Available now on the web.
Screenshot 2026-10-22 at 12